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Step-by-step: own a professional enterprise email for free

tip

Just starting out in foreign trade, or your team is still small, and you want a professional enterprise email without the cost? Don't worry — we found an excellent free tool: Lark (Feishu international).

It offers a free enterprise email plus some basic customer management — a great fit for SOHO and small-to-medium foreign trade teams. Follow this guide and we'll walk you through every setting — team communication and email handling become simple and efficient.

The most attractive part is the generous free perks for small and mid-sized teams:

  • ✅ 100GB storage: Tons of emails and attachments — store as much as you want, never run out.
  • ✅ 450 outbound emails per day: More than enough for daily customer communication.
  • ✅ 20 shared mailboxes: Easily set up team mailboxes like info@ and sales@ — collaboration is a breeze.

Interested? Check out the website first to get a sense.

1. Prep before you start​

Before we officially begin, you only need two things — super simple.

1. Get your own domain​

To make your enterprise email look more professional (e.g. susan@yourcompany.com), you need to own a domain first.

  • 💡 Where to buy? We recommend Cloudflare or Aliyun — their backends are easy to operate, making the later steps smoother.

2. Set up your network environment​

warning

⚠️ Critical step During signup and setup, you need to enable a global network proxy — otherwise you may hit signup or access errors.

Global network enabled illustration

Caption: Make sure your network environment can reach Lark's services

2. Sign up for a Lark account — super easy​

Prep done. Let's sign up.

1. Go to the official signup page​

Copy the link below into your browser to start the signup journey. https://www.larksuite.com/global/register

2. Sign in with Google​

1️⃣ On the signup page, we recommend choosing Sign in with Google — fastest path.

Click the Google sign-in button to register

Caption: Choose to sign in via Google authorization

2️⃣ In the popup, choose your Gmail address and click Continue to confirm.

Choose the Gmail account to sign in with

Caption: Pick your Google email from the list

Click Continue to proceed with signup

Caption: Click Continue to complete authorization

3. Complete company info​

Next, follow the prompts to fill in basic info — your name, company info — then submit.

Account info form interface

Caption: Fill in basic info to finish signup

4. Enter the admin console​

After signup, the page redirects. Find and click the Admin Console button in the top right — we're heading into Lark's "command center".

Admin console entry after signup

Caption: Enter the admin console from here

3. Bind your custom domain​

Now let's bind the domain you prepared to your Lark mailbox.

1. Find the email settings entry​

1️⃣ Once inside the admin console, find Product Settings in the top nav.

2️⃣ In the dropdown, choose Mail to enter the mail management UI.

Mail entry button under Product Settings

Caption: Follow the screenshots to find the mail settings

2. Add and verify your domain​

1️⃣ Click the big Get Started button.

Get Started domain setup button

Caption: Kick off the domain binding flow

2️⃣ In the input box, enter the domain you purchased (e.g. 17wan.us), check the agreement, and click Submit.

Domain input field example

Caption: Enter your own domain

3️⃣ After submitting, Lark gives you some DNS records. Don't worry — these are just navigation instructions telling your domain where to receive email.

DNS records to add

Caption: DNS records provided by Lark — we'll add them in the domain backend

3. Add records in your DNS provider​

1️⃣ Now sign in to the platform where you bought the domain (e.g. Cloudflare or Aliyun).

2️⃣ Find the DNS management feature, then copy each record Lark gave you and add them one by one, then save.

Adding DNS records in the Cloudflare backend

Caption: Add the resolution records in your domain provider's backend

4. Complete verification​

1️⃣ After adding records, return to Lark and click Verify Now.

2️⃣ With Cloudflare or Aliyun, this typically takes about a minute to take effect. Wait patiently — when you see "Binding successful", we're done.

Click the Verify Now button

Caption: Go back to Lark and click Verify

Domain binding success message

Caption: Congrats — domain binding successful

4. Create and configure enterprise mailboxes​

With the domain bound, we can now create personal enterprise mailboxes for team members.

1. Enable mailboxes for team members​

1️⃣ On the domain-binding success page, click Configure Now.

Configure mailbox button after domain binding success

Caption: Start configuring mailboxes for members

2️⃣ In the member list, find a teammate to enable, click Add next to their name to create a mailbox for them.

Adding a mailbox for a specific member in the member list

Caption: Enable a mailbox account for each member

2. Set up a public mailbox (optional)​

You can also create a public mailbox like info@yourcompany.com or sales@yourcompany.com — convenient for multiple people to view and reply.

1️⃣ In the left menu, choose Public Mailboxes and click Create Public Mailbox.

Public mailbox creation entry button

Caption: Create a team-shared public mailbox

2️⃣ Follow the prompts to set the mailbox name and address, then pick which members can use it.

Public mailbox config example

Caption: Configure the details of the public mailbox

5. Get the "app password" for third-party clients​

If you're used to managing email in Foxmail, NetEase Mail Master, or 👉 Laifaxin, you'll need to get an app password first.

1. Enable "third-party login" permission​

First, tell Lark we want to allow email sign-in on other clients.

1️⃣ Go to Mail → Mail Admin Tools → User Feature Permissions.

2️⃣ Find "Third-party Email Client", click Edit, and turn it on.

Enabling third-party email client in user feature permissions

Caption: Allow third-party email clients to sign in

2. Generate the app password​

① Download and sign in to the Lark client​

To generate the app password, we need to do it in the Lark desktop client.

  • Download URL: https://www.larksuite.com/zh_cn/download
  • After downloading, install and sign in to your Lark account.

Lark client download page

Caption: Download and install the Lark desktop client

② Enter Mail Settings​

In the Lark client, enter Mail and find Mail Settings.

Mail settings entry in the Lark client

Caption: Find Mail Settings in the client

③ Generate the app password​

1️⃣ Under "Third-party Email Client Sign-in", click Set Up Now.

2️⃣ Name this password (e.g. "Foxmail dedicated") and click Generate.

App password generation UI

Caption: Generate an app password for your email client

3️⃣ ✅ Save it carefully! The page shows server parameters and your app password — important info we'll use in the next step.

Display of app password and server parameters

Caption: Save these parameters and the password — about to use them

6. Bind to common email clients​

With the app password and server info, you can now set this up in any email client you like.

1. Bind to Laifaxin​

1️⃣ In 👉 Laifaxin, choose Add New Mailbox Account.

2️⃣ Enter your enterprise email and the app password you just generated (not your login password!).

Enter email and app password in Laifaxin

Caption: Enter email and app password to bind

3️⃣ The system auto-verifies and finishes binding — you can start sending and receiving emails.

Mailbox binding success message

Caption: Binding successful — ready to use

2. Bind to NetEase Mail Master​

1️⃣ Add mailbox: In Mail Master, click "Add Mailbox". 2️⃣ Manual setup: Choose "Other Mailbox", then click "Manual Setup". 3️⃣ Fill in parameters: Per the screenshot, fill in the server, ports, etc. we saved earlier. 4️⃣ Enter the app password: In the password field, enter the app password we generated.

Setting Lark mailbox params in NetEase Mail Master

Caption: Fill in the config in NetEase Mail Master

3. Bind to Foxmail​

1️⃣ Choose type: When creating a new account, choose "Other Mailbox". 2️⃣ Manual setup: Click "Manual Setup". 3️⃣ Fill in parameters: Choose IMAP as account type, then enter server info. 4️⃣ Enter the app password: Same — enter the app password in the password field. 5️⃣ Create account: Click "Create" — Foxmail auto-verifies and you're ready to use it.

Setting Lark mailbox params in Foxmail

Caption: Complete mailbox setup in Foxmail

7. Going deeper and resources​

FAQ​

  • ❓ Why does signup say "Your region is not supported yet"?

    • Answer: That's because you haven't enabled the global network proxy. Go back to Step 1, check your network setup, and try again.

  • ❓ What is the "app password" and why do I need it?

    • Answer: The app password is for security. It lets you sign in to your mailbox in third-party software (e.g. Foxmail) without exposing your real Lark login password. Even if it leaks, your Lark account itself stays safe.

  • ❓ Is Lark enterprise email really fully free? Any limits?

    • Answer: Yes — for small and mid-sized teams, the free tier is plenty. The current free tier offers 100GB storage, 450 emails per day, and 20 shared mailboxes — fully sufficient for daily use.

Learning recommendations​

  • ✅ Read first, then act: This guide has many steps — we recommend reading it through first to get an overview, then following step by step.
  • 🎯 Make use of public mailboxes: If you have shared inquiry mailboxes like info@ or sales@, use the Public Mailbox feature — team collaboration becomes much easier.
  • 💡 Enable email tracking: After binding the mailbox, try turning on email tracking for important emails. You'll know whether the customer opened your email — very helpful for follow-up.

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