๐ Laifaxin Glossary
Don't understand a term? Look it up here. Each term has a deep link.
๐ช General Pointsโ
The "internal currency" of the product. Consumed by actions: searching customers, saving contacts, AI Rating, sending emails, etc.
- New users get monthly grants (see New User Benefits)
- Running low? Events / tasks let you claim daily
๐ฏ Match Scoreโ
The number on the right of each row in the search list โ a pre-filter score computed live from search conditions (local calculation).
โ ๏ธ Not AI Rating (often confused). Match Score only looks at the search conditions you set, not AI judgment.
โ See AI Database ยท How to Search Mass Customers
๐ค AI Ratingโ
The 0-100 score that AI evaluates after you actively check + submit.
- Results viewed in the AI Rating List (independent of search list)
- Locks in real high-match customers, not just keyword matches
- Completely different from Match Score (often confused)
โ See AI Lead Scoring ยท How to Filter Imprecise Customers
๐ฅ Audience Clusterโ
After you input your product into AI Inference, AI auto-classifies your customers.
- Each cluster comes with full search conditions, click to search directly
- A "thinking saver" tool: you say you make plastic parts, it figures out X sub-clusters for you
๐ Find Similarโ
Give a customer URL / company โ AI finds peer companies of this company (same type).
- The core feature for "scale 1 seed to hundreds of thousands"
- Input can be a domain, company name, or customer list
๐ท๏ธ Tagโ
The classification labels on contacts / companies.
- Subsequent segmented marketing / adding to follow-up plans all rely on it
- Core organizational unit in the CRM
- Works hand-in-hand with "Views"
๐ช Viewโ
A custom "filter conditions + column layout" snapshot.
- Jump back to a business slice with one click (e.g. "US plastics + already inquired")
- The CRM concept of "saved query"
- Can be named, can be shared with the team
๐ฎ Sending Channelโ
The 2 paths for sending emails:
| Path | Recommendation | Properties |
|---|---|---|
| A ยท System Channel | โญโญโญโญโญ | No ban ยท tens of thousands per day ยท massive domain pool |
| B ยท Own Mailbox | (specific scenarios) | Warmed-up mailboxes only ยท โค 50 emails/day |
โ See Mass Email
๐ Lead Status Pipeline ยท 5 Stagesโ
Laifaxin splits every customer's sales progress into 5 stages, switchable with one click from the "status pipeline" at the top of contact details:
| Status | Link | When to Switch Here |
|---|---|---|
| โช New | #lead-new | Default ยท no outreach email sent yet |
| ๐ก Followed Up | #lead-followed | Mass email / Smart Follow-up has been sent |
| ๐ข Inquired | #lead-inquired | Customer's substantive reply / asks for quote (not OOO) |
| ๐ฆ PI Sent | #lead-quoted | You've sent Proforma Invoice quote |
| ๐ฐ Closed | #lead-paid | Customer paid ยท deal closed |
OOO = Out of Office, auto-reply when not at office (counts as "invalid reply", don't switch to "Inquired").
๐ก Key usage: Filter by "Status = ๐ข Inquired" on the contacts page โ get the full list of truly interested customers in 1 second.
โช Newโ
Default state. No email has been sent to this customer yet.
๐ก Followed Upโ
Mass email / Smart Follow-up has been sent. The customer may or may not have read it โ subsequent tracking events will tell you.
๐ข Inquiredโ
Customer substantively replied (asking for quote / lead time / MOQ). This is a real intent signal.
๐ฆ PI Sentโ
You've sent a Proforma Invoice (pro-forma invoice / quote). The customer is evaluating whether to place an order.
๐ฐ Closedโ
Customer paid ยท deal closed. End of the sales funnel โ
๐ Next Stepsโ
Not sure which doc to read next?
- New user โ โจ Understand Laifaxin in 5 Minutes
- Hands-on โ ๐ Run the Full Lead Generation Flow in 10 Minutes
- Hit a specific issue โ โ FAQ