โ๏ธ Email Signature: Auto-Append Your Contact Info to Every Email (New / Default / Multi-Signature Switch)
The 'contact info + company info' block at the end of every email. Laifaxin lets you build multiple signatures (formal / daily / for new emails / for replies) + set defaults that auto-insert, so you don't have to copy-paste contact info every time.
๐จ Email Editing Guide: Format Emails Like Word (Bold / Color / Image / Table / Link / Template)
Laifaxin email editor user guide โ WYSIWYG just like Word: bold / italic / color / font / size / image / attachment / table / hyperlink / template / format painter / line height / quote / unordered list, ready to send. Developers can switch to HTML mode and paste AI-generated code. 15 hands-on videos.
๐ข Enterprise Basics โ Create Enterprise Account + Switch Account + Edit Enterprise Info
Laifaxin Enterprise version onboarding guide โ upgrade from Personal to Enterprise (creation is free, some advanced features require subscription) + one-click switch between multiple enterprise accounts + edit enterprise name / team size. Enterprise unlocks 8 collaboration features including member management / departments / permissions / data sharing / customer ownership.
๐ท๏ธ Tag Management: Unified Management of Contact Tags + Company Tags (Create / Edit / Group / Delete)
Laifaxin Tag Management backend โ contact tags and company tags managed separately, supporting create / edit / color / grouping (folders) / statistics / delete. Paired with view filtering enables "find customers by tag" โ the foundation for precision marketing.
๐ท๏ธ Tags & Views: Tags Are Name Cards (Who) + Views Filter Audiences (Find Whom) โ Managing Millions of Customers
Customer database growing and getting hard to navigate? Two tools fix it โ ๐ท๏ธ tags tag customers like name cards (golden formula: language-country-product/industry-supply-chain role, e.g. English-USA-inflatable-kayak-distributor) + ๐ views are dynamic filters (auto-exclude intent / risk / no-send emails). Set once, reuse forever.
๐ Premium Search Privileges: 12 Countries per Search + Concurrent Tasks (Enterprise-Only)
Laifaxin Enterprise edition's search is stronger than personal โ pick up to 12 countries in one search (personal: only 1), with multiple concurrent search tasks (cap = members ร 2). Efficiency multiplied.
๐ฅ Department Structure Management โ Create / Edit / Delete Departments (Enterprise org structure basics)
Laifaxin Enterprise department management โ create / rename / delete departments to build out your org structure. Pair with member management to assign employees, and with permission control to enable in-department data sharing. The first step of enterprise team collaboration.
๐จโ๐ผ Team Member Management โ Invite + Approve + Change Role + Disable / Delete
Laifaxin Enterprise member management โ invite employees via link (with configurable expiry + approval), edit nickname / role / department, disable or delete on offboarding. Pairs with department structure and permission control to form the foundation of team collaboration.
๐ก Compose Email: Send to Individual Customers (Not Mass Email ยท 6 Entry Points + CC/BCC + Scheduled Send)
Use 'Compose Email' to send to individual customers (not mass send) โ great for targeted outreach or single-customer follow-up. 6 entry points (Email / Contact hover / Customer detail / Bulk selection / Search results / Mass task details) + up to 20 recipients per send + CC/BCC + Send Separately (each recipient feels you wrote just to them) + email tracking + scheduled send + read receipt.
๐ Customer Fields: Add Custom Fields to Contacts (5 Types + Display & Order Control)
Laifaxin's default contact fields not enough? Build your own โ 5 field types (single-line text / multi-line text / option / date / number). After creating, control display + order across contact list / detail / new-contact screens.
๐ Quota Management: Cap Enterprise / Member Monthly Credits (Prevent Over-Consumption)
Set credit caps on enterprise and members to prevent one employee from **burning the whole month's credits in a week**. Two-tier control โ enterprise total quota (baseline) + member personalized quota (over-spend protection). Cycles: monthly / weekly / custom.
๐ Attachment Management: Upload Once, Reuse Many Times (3 Upload Entries: Mass Email / Compose / Library)
Laifaxin attachment library โ upload product catalogs / quote sheets / company brochures once and **reuse them many times** in Mass Email, Compose, and follow-up plans. No need to re-select files every time. 3 upload entries + central management + edit + delete.
๐ Email List: Inbox Daily Ops (Search / Categorize / Reply Forward / Bulk Organize)
Full Laifaxin email list operations guide โ search (locate by keyword in seconds) + categorize (self-built color labels) + tag-to-contact (sync to contacts) + read/unread toggle + reply / reply-all / forward + move / delete / permanent delete / refuse / report + bulk organize (filter โ select โ done in one).
๐ Email Templates: Write Once, Reuse Many Times + Auto Variable Substitution (Every Email Looks Like 1-on-1)
Email Templates = write an outreach email once, then apply it directly in Mass Email / Compose. Combined with variables (`{First Name}` `{Company}` `{Title}` etc.), each email is **auto-replaced with that customer's real data** โ 1000 customers receive 1000 emails that 'look written just for them'. This is the core of mass-send-single-display.
๐ค Export Contacts: Filter by Tag / Email Domain / Verification Result and Export to Excel (Max 50K per Run)
Export Laifaxin contacts as Excel backup or for team handoff? Two steps โ first filter target customers by tag / view / email domain, then click Data Actions โ Export Data. Up to 50K per run, with auto-saved Export History for re-download. Three common scenarios taught step by step (full backup / valid emails only / US Gmail customers).
๐ง Email Account: Bind Personal / Business Mailboxes to Laifaxin (IMAP + SMTP ยท No POP3)
Bind your QQ / 163 / Gmail / Outlook / business mailbox to Laifaxin for unified multi-account send and receive โ IMAP receiving + SMTP sending; usable in Compose / Mass Email / Smart Follow-up. Supports the vast majority of mailboxes (POP3 not supported).
๐ฌ Receiving New Emails: Unified Management of System and Bound Mailboxes (IMAP Setup + Sync + 3-Channel Notifications)
The Laifaxin Email module gives you **unified management of all your emails** โ the system mailbox automatically receives mass email replies (so you never miss an inquiry), and you can bind personal / business mailboxes (IMAP only, no POP3) for multi-account centralized inbox. Turn on email sync + WeChat / email / browser notifications and never miss an important email.
๐ฎ Personal Mailbox Cheat Sheet: 16 Major Providers (Password Type + Setup Guide)
Quick reference for the 16 major personal mailbox providers Laifaxin supports โ Gmail / Yahoo / Outlook / iCloud / AOL / Yandex / mail.ru / QQ / NetEase 163 / Sina / Sohu / Ali / China Mobile / China Telecom / Perfect. Check the password type first โ 99% of failures come from picking the wrong one. Personal mailboxes are for 1-on-1 follow-up only; for bulk sending use a quality channel.
๐ Data Sync & Sharing โ Views + Email Templates Shared Across "Personal / Department / Enterprise" 3 Tiers
Laifaxin Enterprise Data Sync & Sharing โ one person creates a view or email template, shares it with the department or the whole enterprise, no more reinventing the wheel. 3-tier sharing scope (Me / My Department / My Enterprise) + automatic sync of the latest version on edit.
๐ Permission Control โ Create Roles + Fine-grained View / Edit / Export / Delete Permissions (Enterprise)
Laifaxin Enterprise permission management โ assign different permissions to different roles (Salesperson / Sales Manager / Intern) to decide what they can see, edit, export, and delete. Pairs with ownership management for "your customers, your responsibility" + data security as a double safeguard.
๐ค Customer Ownership Management: Assign Customers to Team Members (Manual / Bulk by Tag)
Laifaxin Enterprise edition's "Customer Ownership" โ see at a glance who owns which customers. Manually assign a few customers / bulk assign whole groups by tag. Paired with permissions for "sales sees only their own customers" + one-click reassignment when someone leaves โ the foundation of team collaboration.
๐ซ Blacklist Management ยท Filter Invalid / Bounced Mailboxes to Protect Sender Reputation
Blacklist management prevents you from re-sending to invalid / bounced / blacklisted customers. 3 sources: manual add / system auto-add (bounce / unsubscribe) / batch import. Works with sending tasks to auto-filter, protecting sender reputation and avoiding platform bans.
263 Enterprise Mail Setup: Enable Client Authorization Code + IMAP/SMTP Binding to Laifaxin
Complete configuration flow for 263 Enterprise Mail โ a long-established Chinese provider with many overseas nodes, friendly to foreign trade. You must first manually enable the Client Authorization Code feature in the web interface's Account Security section, then create a new code. When binding, fill in the authorization code, not the login password.
35 Enterprise Mail (35.com) Setup: Client Authorization Code + Domain-Based Server Addresses
Complete configuration flow for 35 Enterprise Mail (35.com) โ its IMAP/SMTP server addresses use your own company domain (imap.yourdomain / smtp.yourdomain), unlike other providers with fixed servers. You must use the Client Authorization Code generated in the web UI, not the login password.
Add Company: Build Your Customer Database by Company Dimension
Add company info to your Laifaxin customer database โ 3 ways: one-click save from search results / bulk Excel import / single-company manual entry. Pair with the tag system for downstream marketing segmented by industry / size / region.
Ali Mail (@aliyun.com): Bind Directly With Login Password (No App-Specific Password Needed)
โ ๏ธ Ali Mail (@aliyun.com) stopped new user registrations from 2025-03-26 โ existing users continue to use it. Simplest configuration โ bind to Laifaxin directly with your login password, no 2-Step Verification or app password needed (unlike Gmail / QQ / 163). IMAP/SMTP services on by default.
AliCloud Enterprise Mail Setup: Admin Service Enablement + Client Security Password (incl. Foreign Trade Mail)
Complete configuration flow for AliCloud Enterprise Mail (including the 'Foreign Trade Mail' bundled with Alibaba.com International). Server addresses differ between the Standard Edition and Foreign Trade Mail. The admin must first enable 'Third-Party Client Access + IMAP/SMTP Service' in the console, then the user generates a 'Client Security Password'. When binding, fill in the Client Security Password, not the login password.
AOL Mail (@aol.com): No 2FA Required to Generate App Password (vs Apple/Google Mandate 2FA)
AOL Mail (@aol.com) is an American veteran email service, now under Yahoo Inc. Complete setup โ generate a 16-char App Password to bind to Laifaxin without enabling 2FA (vs Apple/Google requiring 2FA first).
Apple iCloud Mail (@icloud.com): Enable 2FA + Generate App-Specific Password
Complete setup for Apple iCloud Mail (@icloud.com / @me.com / @mac.com) โ first enable two-factor authentication (2FA), then generate a 16-char App-Specific Password (xxxx-xxxx-xxxx-xxxx format) at the Apple ID site. Paste it into the Laifaxin password field (not your Apple ID main password).
China Mobile 139 Mail (@139.com): Enable IMAP/SMTP + Set Client Password (You Define, Not Auto-Generated)
Complete setup for China Mobile 139 Mail (phone number + @139.com) โ enable IMAP/SMTP at webmail [Settings โ Account & Security] + 'set' a client password (you define it, not system-generated). Paste the client password into the Laifaxin password field (not the login password).
China Telecom 189 Mail (@189.cn): Enable IMAP/SMTP Service First + Bind With Login Password Directly
China Telecom 189 mailbox configuration guide โ first enable IMAP/SMTP service in web settings (disabled by default!), then bind to Laifaxin directly with your login password. No app-specific password needed (189 doesn't support that mechanism).
China Telecom 21CN Mail (@21cn.com): Direct Password Login (No Auth Code; Login Password = Client Password)
Complete setup for China Telecom 21CN Mail (@21cn.com and 4 other suffixes) โ IMAP/SMTP enabled by default; bind directly with your login password, no auth code needed. Covers security risks, server settings for all 5 suffixes, and foreign-trade suitability.
Common Enterprise Mailboxes: 7 Enterprise Mailbox Setup Quick Reference (Password Type + Setup Guides)
Laifaxin-supported 7 mainstream enterprise mailboxes quick reference โ Google Workspace / Zoho / Tencent / NetEase / Alibaba Cloud / 263 / 35. Enterprise mailboxes use your company's own domain โ most professional for foreign trade. None of the 7 allows direct login-password use; all require auth code / app-specific password / client security password + first enabling IMAP/SMTP in the admin console. For bulk sending use premium channels to protect your company's domain reputation.
Gmail (@gmail.com): Enable 2-Step Verification + Generate 16-Digit App-Specific Password (Full Laifaxin Binding Flow)
2 mandatory steps to bind Gmail to Laifaxin โ โ Enable 2-Step Verification (SMS to phone); โก Generate a 16-digit app-specific password for Laifaxin. The password field must be filled with the 16-digit app password (NOT your login password), otherwise it fails 100% of the time.
Google Workspace Setup: Admin Authorization + App-Specific Password
Complete configuration flow for Google Workspace โ uses standard Gmail servers, requires the admin to first authorize the feature in the console, then the user enables 2-Step Verification and generates a 16-digit app-specific password. When binding, fill in the app password, not the Google main account password. The top choice for foreign trade outreach.
Mail.ru (@mail.ru): Russia's Largest Mailbox ยท 4 Suffixes Share Backend + App-Specific Password
Mail.ru (Russia's largest mailbox, under VK Group) complete setup โ @mail.ru / @inbox.ru / @bk.ru / @list.ru share one backend, generate a 16-char App-Specific Password in Password & Security (2FA may be required on first use). Essential for China-Russia trade.
Microsoft Email (Outlook / Hotmail): Enable 2FA + Generate App Password (SMTP 587 STARTTLS)
Complete setup for Microsoft personal email (@outlook.com / @hotmail.com / @live.com) โ enable two-step verification + generate app password + paste the app password (not your login password) into the Laifaxin password field. SMTP port is special: 587 + STARTTLS (not 465 SSL).
NetEase Enterprise Mail Setup: Client Authorization Password + IMAP/SMTP (incl. IP Restriction Troubleshooting)
Complete configuration flow for NetEase Enterprise Mail โ servers come in 'Recommended + Backup' pairs, you must use the 16-digit Client Authorization Password generated in the web UI (not the login password), and bind a phone number before generating it. Binding errors with ERR.LOGIN.IPDENY mean the admin set an IP whitelist โ they need to lift the restriction.
NetEase Mail (@163 / @126 / @yeah / @188): Enable IMAP/SMTP + Generate 16-Digit Client Authorization Code
Full configuration flow for NetEase personal mailboxes (163 / 126 / yeah / 188) โ enable service in web Settings โ POP3/SMTP/IMAP, SMS-verify to generate a 16-digit client authorization code, paste it (NOT login password) in the Laifaxin password field. All 4 suffixes share the same servers and flow.
Perfect Mail (@88.com / @111.com / @email.cn): Enable IMAP/SMTP + Generate 16-char App Password
Complete setup for Perfect Mail (3 suffixes: @88.com / @111.com / @email.cn) โ enable IMAP/SMTP first, then generate a 16-char 'app password'. Paste it into the Laifaxin password field (not the login password).
Sina Mail (@sina.com / @sina.cn): Enable IMAP/SMTP + Generate 16-char Client Auth Code
Complete setup for Sina personal email (@sina.com / @sina.cn / @2008.sina.com) โ turn on IMAP/SMTP service via web [Settings โ Client POP/IMAP/SMTP], pass SMS verification to generate a 16-char client auth code, and paste it into the Laifaxin password field (not the login password).
Sohu Mail (@sohu.com): Enable IMAP/SMTP + Generate Independent Password (Full Laifaxin Binding Flow)
Sohu Mail configuration in 2 steps โ โ Enable IMAP/SMTP service in web Settings (disabled by default) + SMS-verify to generate Independent Password (= authorization code); โก In Laifaxin, paste this independent password (NOT login password) in the password field. Recommend disabling IP whitelist to avoid dynamic-IP connection failures.
Tencent Enterprise Mail Setup: Admin Authorization + Client-Specific Password (incl. WeCom)
Complete configuration flow for Tencent Enterprise Mail โ integrated with the WeCom (WeChat Work) ecosystem, with the longest setup chain: the admin enables the IMAP/SMTP service scope in the console, then the user toggles 2 switches (IMAP/SMTP Service + Secure Login) and generates a Client-Specific Password. When binding, fill in the specific password, not the login password.
Tencent Mail (@qq.com / @foxmail.com): Enable IMAP/SMTP + Generate 16-Digit Authorization Code (Full Laifaxin Binding Flow)
China's most popular Tencent Mail configuration โ in web Settings โ Account, enable IMAP/SMTP/POP3 service, SMS-verify to generate a 16-digit authorization code, paste it (NOT your QQ login password) in the Laifaxin password field. @qq.com and @foxmail.com share the exact same flow.
Yahoo Mail (@yahoo.com): Generate 16-Digit App Password (Full Laifaxin Binding Flow)
Just 1 step to bind Yahoo Mail to Laifaxin โ generate a 16-digit app password on Yahoo's Account Security page, paste it into Laifaxin. Yahoo requires 2-Step Verification to be enabled before this option appears. The password field must use the app password (NOT login password), otherwise it fails 100% of the time.
Yandex Mail (@yandex.com): Enable IMAP/POP3 + Generate App Password
Yandex Mail (Russia's Google-equivalent, @yandex.com / @yandex.ru / @yandex.kz / @yandex.by โ 5+ suffixes) complete setup. Enable IMAP/POP3 first (disabled by default), then generate an app password in Yandex ID to bind to Laifaxin. Essential for China-Russia / Central Asia trade.
Zoho Mail Setup: Enable IMAP Access + App-Specific Password (Free Plan Not Supported)
Complete configuration flow for Zoho Mail โ note the Free plan does not support IMAP/SMTP; binding a third-party client requires a paid plan. Setup spans 2 sites: enable IMAP Access in Zoho Mail, and generate a 16-digit app-specific password in the Zoho Account Center. When binding, fill in the app password, not the main password.